Average Score (157 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

157 Ratings

4.9 Average

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  • Janice P.06-19-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Always a pleasant experience and great service

  • Phyllis B.06-18-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    They are always friendly and treat you right.

  • Alma R.06-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Joseph S.06-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    The service department was exceptional. They took great care of the vehicle and got us in and out quickly and without any “upsell” to annoy. Will was so personable and pleasant to work with.

  • Gregory M.06-11-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Friendly, low key sales. All questions answered. A positive experience

  • William S.06-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • George H.06-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Excellent service.

  • Mack B.06-07-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    I really? Enjoyed the hospitality and the comfort of my new Volkswagen.The salesman was super great .

  • Carrie M.06-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Friendly and considerate of customers as we waited for our car to be serviced.

  • Roy R.05-28-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    I revealed who I was to the team, (former Dealership employee) No hassle back and forth, just straight up this is the best we can do and really helped me decide what the best vehicle for my needs was. Bob D. took the time with me even though I jumped from car to SUV, new and then used and then back to new back to car then ended up back with a new Taos. He not once showed any frustration and was very professional and cared enough to be sure I was happy with my choice. By the way I LOVE the Taos.