Average Score (157 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

157 Ratings

4.9 Average

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  • Joseph G.07-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Mary R.07-25-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Everyone were very pleasant and helpfull in the services shop. The service was quick.

  • David D.07-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    First class service

  • Jeff S.07-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    fast and reliable service. service started as schedule.

  • Shenita D.07-20-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Parking was chaotic and dangerous. Service was quick but they kept trying to add on tire rotations to everyone’s invoice. I felt overcharged for oil change. He pretended to not know what coupon I was referring to but already had an invoice printed up with both full price and “coupon” price. No way $30 should have been added to my bill. It was finagled to cost more. First visit and last unfortunately.

  • Aubry C.07-20-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Nothing everything was right

  • Robert C.07-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    In and out in a timely fashion. Services that were needed were available. Schedule was as I needed.

  • Lynn H.07-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Great service. Prompt and ready and service completed in less than an hour

  • Cynthia P.07-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Roxana B.07-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2024