Average Score (157 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

157 Ratings

4.9 Average

Models
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  • Lisa G.11-26-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Gregory K.11-25-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Great products, great people, and a great process!

  • Jeremy G.11-22-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Service team was friendly while I waited on the planned service and communicated well in suggesting additional services the keep my VW running at its best.

  • Kyleigh B.11-21-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    My entire experience at Sport Durst was phenomenal. Buying a car can be tense and stressful but the entire team at Sport Durst made the process enjoyable and painless. I felt like I was a member of the family and knew them for a long time. This is after a not-so-enjoyable experience at Leith VW in Cary, NC.

  • Terry S.11-18-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    we selected 3 because we recently had work performed under our warranty that was purchased at time of vehicle which was under Frema motors - once the work was completed we had to pay a $100 deductible because the dealership was sold to Sports Durst - we as the customer should not in any way be penalized because the dealership decided to sale - our contract states if we take it to another dealership then we pay the deductible -we took it to the same dealership - if that is the case maybe we should have taken it to another dealership - the service definitely has gone down hill from the time we have purchased our vehicle and given it was the very first atlas the dealership sold

  • Justin H.11-15-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Melanie H.11-12-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    Sport Durst VW Goldsboro went above and beyond to find us the exact car that we were looking for even though it was 3 hours away. Our salesman, Rudy Arellano, listened to our wishes and made the deal happen for us.

  • Kenneth T.11-12-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Ravonda J.11-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • John H.11-01-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Easy to get appointment, same day! And staff friendly and responsive to our issue.